HomeCasinoLas Vegas Among Worst US Cities for Hotel Service -- Survey

Las Vegas Among Worst US Cities for Hotel Service — Survey

Posted on: June 2, 2023, 04:56h. 

Final up to date on: June 2, 2023, 04:56h.

Las Vegas did not make the Prime 10 worst US cities for resort service, in accordance with a brand new survey by journey web site Planetware.com.

It got here in eleventh worst.

Poor service was the fifth commonest complain left in resort room evaluations nationwide. (Picture: azbigmedia.com)

For a metropolis pushed by the service trade, that’s not a rating to rejoice. Greater than 292K individuals labored within the hospitality and leisure sector in Las Vegas as of February 2020, in accordance with the US Bureau of Labor Statistics.

Planetware mentioned it compiled its listing by surveying 7.8 million TripAdvisor evaluations of 9K accommodations in 95 US cities, analyzing the explanations given for 800K unhealthy evaluations (1 or 2 stars out of 5).

“ resort keep goes past a visitor’s expertise within the room,” the web site defined. “These working the entrance desk may play a big function within the total expertise. As a part of our evaluation, we combed by means of the tens of millions of evaluations to search out mentions of the employees and customer support.”

Topping the naughty listing was Miami Seaside, Fla., with almost one in 5 damaging evaluations (19.1%) concentrating on resort service or impolite employees. Montauk, NY (17.8%), the resort city on Lengthy Island’s East Finish, was subsequent adopted intently by Cape Could, NJ (17.3%), Siesta Key, Fla. (16.7%), and New York, NY (16.5%).

Poor service was the fifth commonest criticism left in resort room evaluations nationwide, in accordance with Planetware. It adopted complaints about cigarette odor, lack of bathroom paper, mattress bugs, and skinny partitions.

Although Las Vegas had greater than its share of complaints about poor resort service, it didn’t make the survey’s listing of Prime 15 cities with the worst accommodations. That was topped by Myrtle Seaside, SC; Atlantic Metropolis, NJ; Virginia Seaside, VA; San Jose, Calif.; and South Padre Island, Tex.

Amongst different key findings of the survey, 10% of all Las Vegas accommodations had TripAdvisor evaluations with 1 or 2 stars.



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